Refund policy
Draft — to be reviewed before launch. Written from Rowsmith’s code on 27 October 2026. It isn’t legal advice: a qualified lawyer reviews it before the first sale. The highlighted blanks and notes are for the owner.
[Owner’s choice. This is a suggestion: simple and generous, and more than the law requires. It must match the terms (terms.md) and what Lemon Squeezy lets you do from its dashboard.]
30 days, any reason
- Ask within 30 days of any payment, including another year of Pro, and we’ll refund it in full. You don’t need to give a reason.
- How to ask: reply to your receipt email, or write to support@rowsmith.app with the email address you bought with.
- How it’s paid: Lemon Squeezy, which sold you the licence, refunds the original payment method, including any tax. Banks usually take 5 to 10 business days to show it.
- After a refund the licence ends, and exports go back to the free limit. Files you’ve already exported are yours.
After 30 days
Write to us anyway if something went wrong, for example a duplicate purchase or a charge you don’t recognise. We’ll put it right.
Your legal rights
This policy adds to your legal rights; it doesn’t replace them. Please contact us before disputing a charge with your bank: a refund from us is much faster than a chargeback.